Privacy Policy

Introduction

This privacy policy outlines Learn German’s commitment to protecting user privacy, the target user group, and the scope of how user information is handled. Learn German is a service provided through the website learngerman.ai, focusing on helping users learn German language skills. By using our services, you agree to the practices outlined in this privacy policy.

Information Collection

Learn German collects only the user's email address during the sign-up process. No other personal information is collected, stored, or processed by our platform.

How Information Is Used

The collected email address is used to provide users with essential services, manage their accounts, offer customer support, and send necessary notifications or updates about Learn German's offerings. This information is also used for communication purposes to keep users informed about changes, promotions, or relevant news related to our platform.

Sharing and Disclosure of Information

Learn German will not share or disclose the user's email address to third parties except in specific cases where it is required by law (such as compliance with legal obligations or responding to valid legal requests) or when working with trusted service providers who assist with operations related to the platform. In such cases, third parties are obligated to use the data in accordance with our privacy policy.

User Rights and Choices

Users have the right to access, modify, or delete their email address from Learn German’s records at any time. Additionally, users have the option to opt out of marketing communications by following the instructions provided in the communication or by contacting us directly.

Security of Information

Learn German employs technical and organizational measures to ensure the security of the user’s email address. These measures include encryption, secure data storage, and access controls designed to protect against unauthorized access, alteration, or disclosure of user data.

Data Retention

User email addresses are retained for as long as needed to provide services or to comply with legal obligations. If the user requests deletion of their email address or if it is no longer required for operational purposes, the information will be deleted following standard data deletion protocols.

Changes to This Privacy Policy

Learn German reserves the right to update or modify this privacy policy at any time. Users will be notified of significant changes through email or a prominent notice on our website. After any changes, users will have the right to review and accept the updated terms.

Contact Information

If you have any questions or concerns regarding our privacy practices, please contact us at [email protected]. We will respond to your inquiry as promptly as possible.

Legal Basis for Processing

Learn German processes the user's email address based on the user's consent, which is provided when signing up for our services. In some cases, the processing may also be necessary to fulfill a contractual obligation.

Dispute Resolution

If users have concerns or disputes related to the privacy policy, they are encouraged to contact us directly at [email protected]. We aim to resolve all issues through communication. If a dispute cannot be resolved, users may have recourse to relevant regulatory authorities depending on their jurisdiction.